General enquiries

For general enquiries, please e-mail us on hello@capsule.co.uk. E-mail is always the best and fastest to contact us. We aim to respond to e-mails within one working day.

Please note that the general enquiries team cannot deal with individual medical enquiries and can take up to 48 hours to respond to email enquiries. For urgent enquiries, please contact us by phone on 0141 418 0640

THIS SERVICE IS NOT FOR EMERGENCY USE

If you are in the UK, please telephone 111 or visit the NHS 111 website for urgent medical requirements. For life-threatening emergencies, please dial 999.

Your opinions

We are keen to receive feedback from customers/patients and any interested parties as this helps us to improve our service.

We are interested in hearing from doctors and others about our service and about new services we could provide.

Complaints

PharmacyOnline.co.uk strive to give every patient the best experience possible. If you do feel that we could have done better, we will do our utmost best to make things right. Please email if you have any complaints with our service.