How it works
Just 5 simple steps
You sign up for our Free Service
Signing up couldn’t be easier with a choice of ways to get started.
Online Form
Email or Phone
Phone:
0123456789
Email:
[email protected]
In-Store
You can find the location of our stores, opening times, and contact information on our about us page.
We order and receive your scripts
Our qualified pharmacists carefully review your medication based on the details you provided and contact your GP should anything not look quite right, ensuring accuracy from the start. We then place an order for your items in plenty of time so you never miss a dose. Once we receive your prescription we match this against your medication list to ensure nothing is missed.
We check everything is correct
Whether your medicines are supplied in Original Packs, Dosette Boxes, or Capsule Pouches, every item goes through a thorough safety and accuracy check. Original Packs are verified against your prescription to ensure the correct medicine, strength, and quantity. Dosette Boxes are filled and checked by our trained pharmacy team, and each Capsule Pouch is photographed using advanced medication recognition technology before being reviewed by a qualified checker. This process ensures every order is safe, accurate, and prepared exactly as prescribed.
We deliver right to your doorstep
Your medications are then discreetly packaged and delivered to your preferred address, whether at home or work, completely free of charge. We ensure timely delivery so you can manage your health without interruption.
Start enjoying an easier life with managed medication
Need help deciding? Contact us and a member of our team will be happy to help.
FAQs
What is capsule?
At Capsule Pharmacy, we’re experts in making your medicines organised, safe, and easy to manage. As a group of trusted community pharmacies with over 12 branches, we’ve built our reputation on care, accuracy, and convenience.
Our goal is to make managing your prescriptions simpler than ever. Whether you collect in-store or order online, our team ensures every medicine reaches you safely, on time, and with the same personal care you’d expect from your local pharmacy.
How does it work?
Capsule Pharmacy takes care of everything for you from start to finish. We order your prescriptions directly from your GP, prepare your medication safely in our pharmacy, and deliver it straight to your door. Depending on your needs, your medicines can be supplied in easy-to-tear pouches, weekly dosette boxes, or in their original packaging.
Our pharmacy team checks every order using advanced verification systems to make sure you always receive the correct medication at the right time. Once set up, your repeats are managed automatically, so you never have to worry about ordering your prescriptions again.
Can I cancel my subscription?
Yes, you can cancel your Capsule Pharmacy service at any time. There are no contracts or cancellation fees. Simply contact our team before your next prescription is due, and we’ll update your records right away. You’ll continue to receive any medicines already prepared or in progress, and future deliveries will be stopped as requested.
I have fridge items, is that ok?
Yes, that’s absolutely fine. Fridge or temperature-sensitive items are kept separate from your pouches/dosette boxes and stored safely in line with cold chain requirements. These medicines will be supplied in their original packaging and clearly labelled, while your other medication is organised into pouches. Our team makes sure all your medicines, including fridge items, are dispensed and delivered safely.
Is it a clinically approved service?
Yes, Capsule Pharmacy is a fully regulated and clinically approved pharmacy service. All medicines are dispensed by qualified pharmacists in registered UK pharmacies under the supervision of the General Pharmaceutical Council (GPhC). Our processes follow strict NHS and clinical governance standards, ensuring every prescription is reviewed, checked, and supplied safely. You can be confident that your medication is handled with the same professional care as any high street pharmacy.